As the veteran community ages, the role of the Welfare Advocate has become more involved. Today, the Welfare Advocate is required to have a comprehensive understanding of the local community and the services and support that is available for veterans and war widows. Armed with this knowledge, the Welfare Advocate is able to provide assistance with organising the necessary support for the veteran, spouse or widow/widower.
People may seek the assistance and support of the Welfare Advocate on a variety of matters, such as: home help or home maintenance, Meals on Wheels, the benefits of a pre-paid funeral scheme, assisting with a funeral, accommodation, wills and ensuring financial and legal affairs are in order or even help during time of bereavement.
As well as providing advice the welfare team conduct:
HVIC also provides an on-call after hours Welfare Advocate in case of emergencies.
If the matter is urgent the on-call Welfare Advocate can be contacted on 0419 632 662.